With the many toy recalls abound, I wanted to share an anecdote about a toy company and customer service.
Like most babies, Jack has more toys than he knows what to with. Back when I was pregnant, I mentioned that like with everything I do, I researched baby stuff. Jeff and I always said that we wanted to be minimalists as much as possible in the baby stuff department, which includes the toys. So, I researched the development baby toys and checked out the toys that won awards. In the end, I registered for a variety of things that I thought would be fun and of course received much more than we could have ever asked for.
We have two favorite toys in the house right now: the Mobile and the Gymini Playmat. Any mom who has these toys or something similar knows how entertaining it is for the tots! As we know from his love for the ceiling fan, we weren’t surprised about his excitement for the mobile. He can spend an hour just staring at the animals rotate to the tunes of Bach and Mozart. The kid huffs and puffs and runs in place as if he’s chasing these stuffed animals dangling in front of him. Now, he’s talking to them regularly.
With his playmat, even though the toys dangling above him don’t move, they squeak and jingle every time he swats his chubby paws at them. He even has this kicking device that goes off like a farm alarm whenever he kicks it. This thing lights up and a chicken and jingle go off very loudly every 3 seconds with the slightest touch of his foot. It’s fun. With his new scooting skills, he’s all over that thing!
Even though Jack’s enjoying these toys for hours on end, it wasn’t like that just a few weeks ago. Actually, neither of these toys were really working. The mobile’s music worked but it stopped turning when Jack was like 3 weeks old. The playmat’s foot peice thing stopped working after the second day. We replaced the batteries several times, made sure everything was connected and still nothing.
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