Off Your Desk: New Service Helps Families Save Time and Money

From babies to big kids, for most of us, it seems one thing’s certain: at one point or another, we’ll end up at the doctor’s office with our kids. Kids get sick, adults get sick—we all get sick. And if you don’t? Well, lucky you :)

Insurance and health care is a hot button topic these days, but beyond the political firestorm, there’s a service that can help us navigate through the insurance paperwork that doctor visits often bring with them.

Did you know that 40 percent of health claims are mishandled or not fully reimbursed to the extent they should be by insurance companies? Also, consumers are paying out-of-pocket for an increasing proportion of their health care expenses. Off Your Desk is a new service helps individuals submit their insurance claims and makes sure that they get paid to the full extent that they deserve.

As mentioned in my previous post, after a very complicated labor and delivery at an out of network hospital, it goes with out saying, we had the complicated insurance paperwork to show for it (arriving just a week after we got home from the hospital, no less.) Even today, we still have a lingering claim or two that needs attention. Off Your Desk sounds like something we could have used to streamline this paperwork process. It’s good to know that such a service exists for families who may need it.

The service sounds pretty straight-forward: after a 10 minute sign-up, you send Off Your Desk all your insurance statements, bills and related paperwork in prepaid mailers and their insurance specialists submit claims and track them all through to the end, acting as an advocate to maximize reimbursements.

To learn more about Off Your Desk, check out the plans here. You can also find Off Your Desk on Facebook, where they hope to help people with insurance concerns. Additionally, if you have any insurance-related questions you’d like to ask, feel free to email me or post a comment, and we’ll see if we can get an answer for you.